Great Outcomes For Great Clients
Best Buy
A six-month sprint to create a versatile IoT app
The Challenge
Best Buy needed a single app to support both the smart plug and smart freezer, despite completely different feature sets—all in six short months for a holiday launch.
The Approach
We designed a single control platform, giving overlapping features a shared look and feel for effortless crossover between products. And our team of IoT experts combined agile development with proprietary methodologies for lightning-fast delivery.
The Result
The Insignia Connect app earned a flurry of 4-star reviews, put Best Buy on the IoT map, and positioned the product line for scalability—all in six months.
AAA Club Partners (ACP)
Simplify vehicle ownership and prevent costly repairs.
The Challenge
AAA has outgrown a white-label connected car app. They need better customer experience, simplified vendor replacement, and enhanced scalability.
The Approach
Re-design to offer superior user experience and deploy microservices easing vendor replacement with distinct scalability paths for each service.
The Result
Simplified vehicle ownership for consumers, increased business for repair shops, a better on-ramp for UBI and increased member engagement for AAA.
Cambridge Sound Management
An elegant onboarding app for the world’s first smart sleep system.
The Challenge
Nightingale needed a user-friendly app that delivered flawless onboarding to a tech savvy market with no patience for subpar user experience.
The Approach
We designed a human-centric onboarding experience that leads users from opening the box to a fully customized product—all in under 5 minutes.
The Result
After launching at CES, Nightingale landed on Wall Street Journal’s list of best gadgets of 2017. Reviewers praised the seamless setup and the app’s customization options—a big win for Nightingale, powered by Blue Rocket.
California Republic Bank – Auto
A new and beautiful relationship with your auto loan lender.
The Challenge
California Republic Bank (CRB Auto), a division of Mechanics Bank is a $5B specialty Auto-loan business that provides loans to car buyers nationally. CRB required an app that would improve customer service with increased engagement as well as improve on-time payments from borrowers.
The Approach
Blue Rocket designed and developed an app that made it very easy for CRB Auto clients to set up their accounts and manage payments online. Notifications were employed to remind users about important payment dates and provide additional customer engagement opportunities.
The Result
The regulatory compliant iOS app and back-end integrations use QR codes to facilitate one-step user onboarding and Touch ID to ease payment authentication steps. The app now supports thousands of users who use it to manage their loans.
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